Effective Date: [July 2025]

This Privacy and Cookies Policy explains how Joyous Healthcare (UK) Ltd ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, use our services, or communicate with us. It also describes how we use cookies and your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

 Joyous Healthcare (UK) Ltd is a healthcare staffing and homecare service provider registered in the UK. We are committed to safeguarding the privacy and confidentiality of your personal data.

Contact Details:
📧 Email: info@joyoushealthcareuk.com
📞 Phone: 01634 788784
📍 Address: [17 Cressey Court,Chatham Kent ]
🌐 Website: www.joyoushealthcareuk.com

Information We Collect

  

We may collect and process the following types of personal data:

 

• Identity Data: Full name, date of birth, gender, NHS      number (where applicable).

• Contact Data: Address, email address, phone number.

• Employment Data: CV,      work history, qualifications, DBS checks.

• Health Information: Where      necessary for providing care services, in compliance with UK GDPR Article      9.

• Financial Data: Bank details for payment purposes.

• Technical Data: IP address, browser type, operating      system, and cookies data.

 

How We Collect Data

  

 

• When you register with us for care or recruitment services.

• When you apply for jobs or submit a CV.

• When you visit our website or fill out online forms.

• Through communications via email, phone, or in person.

 

How We Use Your Information

  

We use your information to:

 

• Provide care and healthcare staffing services.

• Process job applications and verify compliance checks.

• Communicate with you regarding services and opportunities.

• Comply with legal and regulatory obligations.

• Improve our website and user experience through analytics.

 

Legal Basis for Processing

  

We process personal data based on:

 

• Contract: To deliver our services.

• Legal Obligation: For      compliance with CQC, HMRC, and other regulators.

• Legitimate Interest: For      business operations.

• Consent: For marketing communications.

 

Data Sharing and Transfers

  

We do not sell your personal data. We may share it with:

 

• Regulatory authorities     (e.g., CQC).

• Healthcare organizations where      you are placed or receiving care.

• Third-party service providers     (e.g., payroll processors).

 

We ensure all partners comply with UK GDPR standards 

Data Retention

  

We keep your data only for as long as necessary for the purposes outlined in this policy and in line with legal requirements (usually 6 years after service completion).

Your Rights

  

Under UK GDPR, you have the right to:

 

• Access your personal data.

• Request correction or deletion.

• Withdraw consent at any time.

• Request data portability.

• Object to processing for certain purposes.

 

To exercise your rights, contact us at: info@joyoushealthcareuk.com.

Security Measures

  

We implement strict technical and organizational measures to protect your data against unauthorized access, los

ent and make sure to add all the relevant details you want to share with site visitors.